Oaks Townsville Hotel

“Absolutely fantastic stay at Oaks Townsville. The rooms are modern, bright, and spacious, with everything you need for a short or long stay. What really makes the difference is the friendly service from Kelly and the team—they made everything so easy and welcoming. Great value and highly recommended. I look forward to staying here again soon!”

“We had a really nice stay at this hotel overall. The view was fantastic and definitely one of the highlights, waking up to that outlook made the whole experience feel special. The pool area was great, and my kids absolutely loved spending time there. It was a big part of why the stay felt like a proper holiday for them. The service was friendly and welcoming, and staff were generally helpful throughout our visit. However, there was one unusual and slightly frustrating aspect of our stay. We booked a two-bedroom suite expecting a fully connected space, but instead we were given two separate rooms connected by internal locking doors. With two small kids sleeping in the second room, this setup felt inconvenient. We had to place a chair against the connecting doors to make sure they didn’t accidentally close, which wasn’t ideal. Another concern was that the balcony doors didn’t have locks, which felt stressful given that the kids were in the adjoining room. For a family-friendly hotel, that detail really stood out and made us more anxious than we would have liked. Overall, we enjoyed the stay, great views, lovely pool, and friendly service, but the room configuration and balcony door situation are important things for families with small children to be aware of. .”

“The Oaks Hotel was a really pleasant stay overall. My room was large and airy, with plenty of windows that let in lots of natural light, which made a big difference to the feel of the space. The view from the 10th floor out to Magnetic Island was a real highlight. There were a couple of minor maintenance issues — the carpet was ripped in a few places — so a bit more attention there would lift the experience further. That aside, everything else was very comfortable. The service was fantastic. The staff were genuinely attentive and couldn’t do enough to help, which always makes a stay more enjoyable. The hotel is also attached to the Met Hotel, which offers great food and drink options, adding to the convenience. Overall, a very enjoyable stay and I would definitely come back.”